Campaign Duration and Shipping Details:
1. What is the typical duration of a campaign?
2. How is the shipping time determined for campaign products?
Shipping times are contingent upon the manufacturer's location. Here are the estimated shipping times based on manufacturing regions:
Manufacturers in Asia: Shipping times may extend to approximately 14 days.
Manufacturers in Europe: Generally, provide shipping within a 10-day timeframe.
Manufacturers in South and North America: Aim to deliver within 7 days.
3. What sets Third-Party Campaigns apart from standard campaigns?
4. Do Third-Party Campaigns offer choices for customer pickup or shipping?
We are committed to providing clear information regarding campaign duration and shipping, ensuring a seamless shopping experience for our valued customers. If you have additional questions or require more details, please explore our campaign pages or reach out to our dedicated customer support team.
For the Tesquito Campaign, there are three ways to obtain the product:
Picking Up at Partner Store:
Picking Up at our Warehouse:
3rd Party Campaign:
Regarding 3rd Party Campaigns, the methods for obtaining the product are as follows:
Picking Up at their Store/Warehouse:
We make every effort to ensure prompt delivery of your package. However, please note that certain factors such as weather conditions, high postal traffic, and the performance of shipping companies are beyond our control.
For specific details regarding 3rd Party Campaigns, please obtain information directly from the campaign owner (the third party).
Manufacturer Shipping: Most items from the manufacturer are typically delivered within 7-14 business days. However, we kindly request that you allow 10-12 business days before contacting us regarding delivery. Free shipping is available for some campaigns; please refer to the campaign specifics for more information.
Direct Shipping: In order to minimize unnecessary shipping costs, some items will be shipped directly from the manufacturer. This helps ensure efficient delivery of the product.
What is your return policy?
How do I initiate a return?
Do you cover return shipping costs?
3rd Party: contact the 3rd party; please read their own return policy. Tesquito is not responsible for third parties.
Payment Process for Campaigns:
Manufacturer Campaign Payment:
3rd Party Campaign Payment:
Modifying and Canceling Orders:
Regular Online Shop:
Tesquito and Manufacturer Campaign Orders:
3rd Party Campaigns:
We offer the following payment options:
Credit and Debit Cards:
We strive to provide convenient and flexible payment options to ensure a seamless shopping experience for our customers.
1. Do you deliver to PO Box addresses?
2. Why don't you deliver to PO Box addresses?
3. What should I do if I only have a PO Box address?
4. Can I provide both a physical address and a PO Box address for delivery?
5. I've already placed an order with a PO Box address. What should I do?
6. What happens if I don't provide a physical address for delivery?
7. How can I contact customer support for assistance?
We appreciate your understanding of our policy regarding PO Box addresses and thank you for choosing our services.
1. What does the campaign price typically include?
2. Are there exceptions where the campaign price doesn't include shipping?
3. What should I know about Third-Party Campaigns and shipping?
4. How can I determine if a campaign includes shipping or not?
We strive to make our campaign pricing and shipping policies as clear as possible, ensuring you have the information you need to make informed choices when participating in our campaigns. If you have further questions or need assistance, don't hesitate to reach out to our dedicated customer support team.